my iPhone is locked after update
my wife updated her iPhone 6, when she tried to set it up her passcode won't work and her phone is locked
- 10-04-2016, 12:09 AM #2
- 10-04-2016, 12:12 AM #3iMore Newbie
- 29 Posts
Re: my iPhone is locked after update
To solve the phone locked issue try these steps:
- Sign in to iCloud.com from a computer. To reset your account password go to your Apple ID account page and click Forgot Apple ID or password. And then follow the steps to add new password or id.
- Open Settings and scroll to the My Devices section.
- Confirm that your device is listed in the My Devices section. If you donít see it listed, check all your accounts.
- 10-04-2016, 05:41 PM #4
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