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  1. Thread AuthorThread Author   #1  
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    Default My phone rings but the screen is black and I could not swipe to answer it.

    The screen is black phone rings can't answer and a can't call out from it but I can call from my blue tooth
  2. #2  

    Default Re: My phone rings but the screen is black and I could not swipe to answer it.

    Okay. Either restore your device via iTunes on your computer or make a Genius Bar appointment with the nearest Apple Store to have them diagnose and fix the problem for you.
  3. #3  
    angusmatheson's Avatar
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    Default Re: My phone rings but the screen is black and I could not swipe to answer it.

    My wife is having this problem. I think I am going to do the update - she never runs the latest. I was hoping someone else here had success. It is funny sometimes she can answer a call by sliding, but sometimes night. She has a 6s plus.

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