1. iMore Question's Avatar
    I turned phone on and off. No help.

    I changed the "ringtone". No good

    I called the phone from a landline and all it did was vibrate.

    Turned off the vibrate and the phone was silent and still.

    No what>??
    09-22-2016 04:44 PM
  2. Tartarus's Avatar
    Go to Settings > Sounds and enable Change with Buttons, then move the slider to max and you should hear the ringtone as usual.

    If this is not the case then I don't know what else the problem is.

    Please join our forum and let us know in *this* thread if your problem is solved.
    We're happy to help.
    09-22-2016 05:10 PM
  3. nikkisharif's Avatar
    Check your mute switch on the side of the phone
    09-22-2016 08:15 PM
  4. robertk328's Avatar
    Check your mute switch on the side of the phone
    This is probably what it is. You shouldn't see orange if you want sound.
    nikkisharif likes this.
    09-22-2016 08:18 PM

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