1. iMore Question's Avatar
    I am using Iphone5. But im still at ios 9.2.1 since iphone doesnt promote any new update. What to do?
    09-22-2016 07:01 AM
  2. melmurphy's Avatar
    Tap Settings then tap General then tap Software Update.
    Scroll down and tap Download and Install. Follow any prompts.

    You can also update through iTunes on your computer. I'm not sure how.

    Its important to do a backup before installing update.

    On Wi-Fi tap Settings, scroll down and tap iCloud.
    Scroll down, tap Backup, make sure that iCloud is turned on.
    Tap Back Up Now.
    Make sure backup is finished: Tap Settings>iCloud>Storage>Manage Storage, then select your device.
    The backup should appear in the details with the time and backup size.

    Make sure your battery is charged up before you start or I think you can have it plugged in and charging while updating. I'm not 100% sure about that but I have done it with no problems.
    09-22-2016 10:03 AM
  3. pkcable's Avatar
    You would not happen to be jailbroken right? If so this may prevent updating.

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    09-22-2016 10:05 AM
  4. Ledsteplin's Avatar
    Make sure your phone has enough storage space. You would need about 2 gb to be safe.
    09-22-2016 10:19 AM

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