1. iMore Question's Avatar
    My volume is all the way up, ringer on, and snapchat has access to the microphone. However, when I try to record videos, no sound is present and the video skips throughout the "viewing process."
    09-20-2016 11:37 AM
  2. sx4dude2013's Avatar
    Are you connected to a BT device?
    09-20-2016 11:44 AM
  3. Jami7Plus's Avatar
    I have the same problem with my iPhone 5s. Have you tried recording with the default camera app?. If it has the same result it means it's a hardware issue.
    09-20-2016 09:29 PM

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