Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 3 of 3
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar
    Guest

    Default iphone 6 plus 128gb itunes restore or update returns error 4013

    Phone will not boot, goes to recovery mode. tunes icon shows red top and blue bottom. have tried new screen, new battery, new charging port. During itunes restore says waiting for iphone connects usb then disconnects from usb and phone turns off and back on to recovery mode. Also think it's not charging battery, but have tried fully charge battery. Is this hardware related and what is probable cause? HDD? Also turned phone on one day and all this started. Thanks
  2. #2  
    Elwaleed Mahmoud's Avatar
    iMore Beginner

    Posts
    61 Posts

    Default Re: iphone 6 plus 128gb itunes restore or update returns error 4013

  3. #3  
    Jami7Plus's Avatar
    iMore Nanite

    Posts
    9 Posts

    Default Re: iphone 6 plus 128gb itunes restore or update returns error 4013

    Maybe try using a different cable and computer. it's usually a hardware problem

Similar Threads

  1. How do I turn off Voice Control in iphone 7
    By iMore Question in forum Ask a Question
    Replies: 6
    Last Post: 12-17-2016, 03:52 PM
  2. Split view in iOS 10 / iPhone 7
    By nehavas in forum iPhone 7
    Replies: 8
    Last Post: 09-21-2016, 11:56 PM
  3. Albums won't move from iTunes to iPhone 7 plus
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 09-20-2016, 10:59 PM
  4. My iPhone is still saying offline on find my iPhone
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-20-2016, 12:47 PM
  5. Best Ultra-Thin Cases for iPhone 7
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-20-2016, 11:12 AM

Posting Permissions