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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default I cannot access my iTunes account since changing jobs and getting a new email address.

    I have a new email address and for some reason I can't seem to answer on or both of my security questions correctly, even though I know the answers. What can I do?????????? Very frustrated!!!!!!!!!
  2. #2  
    Ariza16's Avatar
    iMore Intermediate

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    178 Posts

    Default Re: I cannot access my iTunes account since changing jobs and getting a new email address.

    I been in this situation before, and i just chat/called Apple and spoke with their support team and they were able to help me solve the problem.
  3. #3  
    FDee's Avatar
    iMore Nanite

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    Default Re: I cannot access my iTunes account since changing jobs and getting a new email address.

    Call AppleCare in your country. They will help you. Reset instructions will be given to another email which you have access to provided they can successfully verify your identity. Good luck.

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