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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default fingerprint scanner not working on iPhone 6 or 7

    the scanner on the 7 was working before i transferred everything from my 6. my 6's scanner has been not working for 3-4 months. does transferring my 6 info to 7 affect the scanner?
  2. #2  

    Default Re: fingerprint scanner not working on iPhone 6 or 7

    Reset it up. I don't think the fingerprint stuff transfers from other devices.
  3. #3  
    matthewwicz915's Avatar
    iMore Nanite

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    Default Re: fingerprint scanner not working on iPhone 6 or 7

    my fingerprint did transfer over :\ should i reset the whole phone or?
  4. #4  
    Larry Cook1's Avatar
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    543 Posts

    Default Re: fingerprint scanner not working on iPhone 6 or 7

    Delete your current fingers and set up again as new.

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