1. ideasandthat's Avatar
    I recently set up five business instagram accounts for my job, and I have found that only on the oldest one insights will work - the other four, which I set up at the start of September get the unknown error message. The oldest one I set up at the start of July this year - I don't know if it is just a case of time, or the fact it has a few more posts and followers than the other four - but there's literally no other difference between the way I set them up and I use them all on the same device. Maybe the time span is a month before it starts working?!
    09-30-2016 09:06 AM
  2. Dundy1's Avatar
    Nah, it's not that.. Have had my acc for more than a month. Also, if you read up you'll see that after the 9.4 update came it started working for all of us here and then it just stopped 48 hours later.
    09-30-2016 09:47 AM
  3. Ed Doyle's Avatar
    Anyone else having this issue?
    Yo son I just saw on the q&a that not everyone on instagram can view insights because they don't have enough following or they aren't verified
    11-15-2016 10:10 AM
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