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  1. #26  
    ideasandthat's Avatar
    iMore Nanite

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    Default Re: Instagram on iPhone - Insights not working (Unknown error)

    I recently set up five business instagram accounts for my job, and I have found that only on the oldest one insights will work - the other four, which I set up at the start of September get the unknown error message. The oldest one I set up at the start of July this year - I don't know if it is just a case of time, or the fact it has a few more posts and followers than the other four - but there's literally no other difference between the way I set them up and I use them all on the same device. Maybe the time span is a month before it starts working?!
  2. Thread AuthorThread Author   #27  
    Dundy1's Avatar
    iMore Newbie

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    Default Re: Instagram on iPhone - Insights not working (Unknown error)

    Nah, it's not that.. Have had my acc for more than a month. Also, if you read up you'll see that after the 9.4 update came it started working for all of us here and then it just stopped 48 hours later.
  3. #28  
    Ed Doyle's Avatar
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    Default Re: Instagram on iPhone - Insights not working (Unknown error)

    Quote Originally Posted by Dundy1 View Post
    Anyone else having this issue?
    Yo son I just saw on the q&a that not everyone on instagram can view insights because they don't have enough following or they aren't verified
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