Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 7 of 7
Like Tree1Likes
  • 1 Post By iMore Question
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar
    Guest

    Default Ipad and iPhone id issues

    My partner purchased a new iPhone 6. Her old one was known to apple under my email address. She had since got her own email and the lady at Apple shop kindly changed her phone to that. So now the ipad asks for password for my email and won't recognise the password. How do I change the ipad to use her email address? I'm an android user, not used to ios...
    Tony2255 likes this.
  2. #2  
    Tim1954's Avatar
    iMore Newbie

    Posts
    21 Posts

    Default Re: Ipad and iPhone id issues

    To further complicate things, they both got ios 10 update....
  3. #3  
    SwitchBeach's Avatar
    iMore Elite

    Posts
    2,352 Posts

    Default Re: Ipad and iPhone id issues

    Is it asking for your Apple ID password rather than your EMAIL password?

    Have you tried entering that?

    Then have you tried SIGNING OUT from your Apple ID and then signing in with HER Apple ID?
  4. #4  
    Tim1954's Avatar
    iMore Newbie

    Posts
    21 Posts

    Default Re: Ipad and iPhone id issues

    It asks for Apple ID password, but for my email address. When we put the original pw in, it won't accept. I don't know how to sign the ipad out, therein lies the problem.
  5. #5  
    SwitchBeach's Avatar
    iMore Elite

    Posts
    2,352 Posts

    Default Re: Ipad and iPhone id issues

    Settings > iCloud > scroll to the bottom > Sign Out
  6. #6  
    Tim1954's Avatar
    iMore Newbie

    Posts
    21 Posts

    Default Re: Ipad and iPhone id issues

    Thank you for your help, I'll try that and if that fails, we'll take them to the apple shop for those clever young peeps to sort out. I know it sounds sus when ppl post about getting locked out of phones etc... You're a friendly bunch over here, just like the dark side (Android)! Thank you again
  7. #7  
    Tim1954's Avatar
    iMore Newbie

    Posts
    21 Posts

    Default Re: Ipad and iPhone id issues

    @switchbeach, thank you for that, it seems to have worked finally. I'm slowly getting the hang of this platform

Similar Threads

  1. Get off of iOS 10 beta and move to iOS 10 official?
    By Nogitsune Micah in forum iOS 10
    Replies: 6
    Last Post: 09-16-2016, 06:56 AM
  2. Replies: 1
    Last Post: 09-15-2016, 08:07 AM
  3. Replies: 1
    Last Post: 09-15-2016, 04:45 AM
  4. The backlight on my iphone 6 won't turn off
    By iMore Question in forum Ask a Question
    Replies: 0
    Last Post: 09-15-2016, 04:14 AM
  5. Replies: 1
    Last Post: 09-15-2016, 04:01 AM

Posting Permissions