1. iMore Question's Avatar
    The screen was already cracked. The phone was off but when I try to turn it on it wouldn't show anything. At first it showed a blueish dark screen with some vertical lines when I tried to turn it on and then it was all black and still like that.
    09-11-2016 12:31 PM
  2. Just_Me_D's Avatar
    I recommend you make a Genius Bar appointment with the nearest Apple Store to have them diagnose the problem for you. If you have Apple Care Plus, now would be a good time to use it.
    09-11-2016 12:42 PM

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