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  1. Thread AuthorThread Author   #1  
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    Default I have an Otterbox case and my phone fell out of my hand and cracked

    How do I get a new phone because they are to protect the IPhone 6.. Please let me know. thanks
  2. #2  
    tr1ad's Avatar
    iMore Intermediate

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    Default Re: I have an Otterbox case and my phone fell out of my hand and cracked

    You won't get a replacement phone, the other box warranty doesn't cover phone damage
    njlx2016 likes this.
  3. #3  
    metllicamilitia's Avatar
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    Default Re: I have an Otterbox case and my phone fell out of my hand and cracked

    Unfortunately the only thing you can do is contact Otterbox, they might send you a new case, but they probably won't do anything about the damaged phone.
    njlx2016 likes this.
  4. #4  
    Ling Cheung's Avatar
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    Default Re: I have an Otterbox case and my phone fell out of my hand and cracked

    A case is there more for reducing damage to your phone. It does not give you a 100% protection.

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