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  1. Thread AuthorThread Author   #1  
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    Default i dont use itunes but keep getting billed.?????

    3 months of itune charges but cant get to talk to anyone.
  2. #2  

    Default Re: i dont use itunes but keep getting billed.?????

    Quote Originally Posted by iMore Question View Post
    3 months of itune charges but cant get to talk to anyone.
    Welcome to iMore!!

    Can you be more descriptive of the charge? Did you receive an email receipt for something or are you just noticing a charge on your CC or bank statement?

    Providing more information will help us in assisting you. Thanks.
    Tartarus likes this.
  3. #3  
    jodanchudan's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Could be app, movie or song purchases - they don't always charge you immediately for purchases but will bundle them together and charge you at a later date. Also check whether you've signed up to Apple Music without meaning to, or have signed up to a subscription within an app. To check any subscriptions you might have, open the iTunes app, scroll to the bottom and tap on your account. Once you've entered the password tap 'Manage' to check your subscriptions. Hope this helps.
  4. #4  
    jodanchudan's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Just came across this in another post - it's another way to check purchases but also lets you contest them:

    Quote Originally Posted by Rob Phillips View Post
    Welcome to iMore! ... you can visit http://reportaproblem.apple.com, log in, view your purchases, and request any applicable refunds. To me, this is the most direct and easiest to use methods.
  5. #5  

    Default Re: i dont use itunes but keep getting billed.?????

    Sounds like the user has subscription on some service going through iTunes.
    Annie_i6s and Rob Phillips like this.
  6. #6  
    Annie_i6s's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Could it be that you signed up for iCloud storage? I'm billed monthly for $0.99.
  7. #7  

    Default Re: i dont use itunes but keep getting billed.?????

    Apple music would be $9.99 a month.
  8. #8  
    Honey Beagle's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Quote Originally Posted by iMore Question View Post
    3 months of itune charges but cant get to talk to anyone.
    I use iTunes for free.
  9. #9  

    Default Re: i dont use itunes but keep getting billed.?????

    Quote Originally Posted by Honey Beagle View Post
    I use iTunes for free.
    How nice for you... but I don't think that helps the OP at all.
  10. #10  
    Honey Beagle's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Actually iTunes cost 2.99 each month. That is for iCloud storage.
  11. #11  
    Annie_i6s's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    There are several different plans you can pay for iCloud storage, starting at $0.99 USD a month for 50GB .
  12. #12  

    Default Re: i dont use itunes but keep getting billed.?????

    5GB iCloud storage is for free by the way.
  13. #13  
    SwitchBeach's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Quote Originally Posted by Honey Beagle View Post
    Actually iTunes cost 2.99 each month. That is for iCloud storage.
    Stop. iTunes does not cost $2.99 per month. iCloud storage is something different.
    DarlaMack and Tartarus like this.
  14. #14  

    Default Re: i dont use itunes but keep getting billed.?????

    What's the charge amount? Is it for Music?
  15. #15  
    Honey Beagle's Avatar
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    Default Re: i dont use itunes but keep getting billed.?????

    Quote Originally Posted by SwitchBeach View Post
    Stop. iTunes does not cost $2.99 per month. iCloud storage is something different.
    My receipt reads iTunes.

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