Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 2 of 2
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar

    Default Neglected iPhone Unresponsive

    So I was out of town for a few weeks, and my iPhone (5S, for reference) was completely neglected during that time. No one dropped it, no one messed with it, no one even touched it. I got back, charged it up, and... nothing. The screen is black, and it's not responding to any combination of button presses. It's just... dead. I may as well have taken the battery out.
    That's not a lot to go on, but there is something else odd. I also have a Chromebook. It was also untouched for weeks on end while I was out of state. When I got back, it gave me the "Chrome OS is missing or damaged" error, and I had to recover it, wiping my hard drive in the process.
    The two devices were in the same place at the same time, so I can't help wondering if the iPhone might have a similar issue. (solar flares or something) And I can't find any information about recovering the OS except this -- http://www.imore.com/how-to-iphone-ipad-recovery-mode -- and I can't get that to work either. Is a missing or damaged OS even something that happens? Or is there some perfectly reasonable explanation for how my phone apparently broke itself?
  2. #2  

    Default Re: Neglected iPhone Unresponsive

    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem for you.

Similar Threads

  1. I updated my Iphone SE and now I am locked out.
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 08-27-2016, 11:42 AM
  2. How to manage Mail settings for iPhone and iPad
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 08-27-2016, 11:12 AM
  3. Replies: 1
    Last Post: 08-27-2016, 10:38 AM
  4. iPhone 6 Plus audio poor on Facebook live
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 08-27-2016, 06:34 AM

Posting Permissions