Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
Like Tree1Likes
  • 1 Post By Honey Beagle
  1. Thread AuthorThread Author   #1  
    ree8080's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Iphone disabled after screen repair

    I just had the screen replaced on my Daughters iphone 6 plus, the phone was not working for quite awhile due to a cracked screen. After the repair, the phone says that it is disabled please connect to itunes. But when I connect to Itunes on my computer, a message pops up saying that the phone is locked and I need to enter the passcode. The phone is disabled, gives me no options at all. I have tried rebooting in numerous ways. Different variations of the power/ home button combinations. I get the same messages every time. The phone has never been synced to itunes before, or backed up to icloud from what I can tell when I sign on to Icloud through my computer with her apple ID & password. I don't care if we lose everything on the phone at this point, as long as it works. Any help would be appreciated. We paid a lot of money for the screen repair, this is frustrating.
    Thanks!
  2. #2  
    Honey Beagle's Avatar
    iMore Elite

    Posts
    2,567 Posts

    Default Re: Iphone disabled after screen repair

    Take the hone back to where you had the screen repaired and let the peeps there know what is going on.
    Tartarus likes this.
  3. #3  
    SwitchBeach's Avatar
    iMore Elite

    Posts
    2,359 Posts

    Default Re: Iphone disabled after screen repair

    Have you tried these steps? https://support.apple.com/en-us/HT204306

Similar Threads

  1. I am trying to transfer from a samsung to a new iphone 6.
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 08-31-2016, 03:48 AM
  2. iPhone 4 wont sync music and apps using iTunes!
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 08-27-2016, 08:09 AM
  3. My notes on my iphone have all disappeared on my last ios update
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 08-26-2016, 01:44 AM
  4. How did an unexplained photo appear in my iphone photo stream
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 08-25-2016, 07:45 PM

Posting Permissions