Hi all
I hope you can help.
My girlfriend dropped her iPhone 6 and the screen is completely unresponsive. She has now brought herself a new one but she is desperate to recover all the data off the old phone. Ive tried backing it up with iTunes and even tried Dr.Fone but with no success as they both keep asking to enter the passcode for the phone which I cant enter with the unresponsive screen.
Does anyone have any ideas how to resolve this or is it a total loss??
Many, many thanks if you are able to help out.
I hope you can help.
My girlfriend dropped her iPhone 6 and the screen is completely unresponsive. She has now brought herself a new one but she is desperate to recover all the data off the old phone. Ive tried backing it up with iTunes and even tried Dr.Fone but with no success as they both keep asking to enter the passcode for the phone which I cant enter with the unresponsive screen.
Does anyone have any ideas how to resolve this or is it a total loss??
Many, many thanks if you are able to help out.