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  • 3 Post By pkcable
  1. Thread AuthorThread Author   #1  
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    Default request refund

    My Pokemongo account was banned, even though I did not cheat. When I disputed, they never responded. I'd like the money from the in game app purchases refunded.
  2. Best Answer

    First off welcome to iMore.com. As you may or may not realize we are an Apple products fan site and we have nothing to do with Pokemon Go, other than we DO cover the iPhone app they provide. Another company makes and supports the app. I will help you contact them.

    They are called Niantic and you can reach them....

    You can submit a ban appeal.... https://support.pokemongo.nianticlab...t-a-ban-appeal

    Help with Premium items FAQ ... https://support.pokemongo.nianticlab...mium-items-FAQ

    General How can we help you page... https://support.pokemongo.nianticlab...help-you-with-

  3. #2  
    pkcable's Avatar
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    Default Re: request refund

    First off welcome to iMore.com. As you may or may not realize we are an Apple products fan site and we have nothing to do with Pokemon Go, other than we DO cover the iPhone app they provide. Another company makes and supports the app. I will help you contact them.

    They are called Niantic and you can reach them....

    You can submit a ban appeal.... https://support.pokemongo.nianticlab...t-a-ban-appeal

    Help with Premium items FAQ ... https://support.pokemongo.nianticlab...mium-items-FAQ

    General How can we help you page... https://support.pokemongo.nianticlab...help-you-with-
    taeisme, DarlaMack and Tartarus like this.

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