I
iMore Question
I am trying to figure out a way to backup my daughter's Iphone 6S. The phone is working but the screen is black. It has a password on it which I have but I am unable to enter it because of the black screen. When I try to sync it in itunes it says that it can not sync with the phone because it is locked with a passcode and that I need to enter the passcode before it can be linked with itunes. I tried using siri but it says Siri not available connect to the internet. She is connected to icloud but doesn't have a recent back up stored there. Any advice on what I could try to do to be able to retrieve her photos and contacts is greatly appriciated. Thanks and I hope you have a blessed day!