1. iMore Question's Avatar
    Hi I have no sound on my iPad air2 only when I use Skype , bought it Nov 15, looked in settings every thing set for sound, it did work ok for the last 9 months, any ideas, thanks
    08-15-2016 06:35 AM
  2. pkcable's Avatar
    Ok so we know almost for certain it's software, since you DO have sound in Skype. What else have you checked? Have you tried youtube in both it's client and on the web? Have you tried other webpages with sound? Have you tried iTunes?


    Have you tried the simple fix? That is a reset of the device, that is hold the home button, and power button at the same time for about 10 seconds until the apple logo appears then release. This will reboot your device and hopefully fix you up.
    08-15-2016 08:11 AM
  3. rosielee's Avatar
    Thanks for your reply, it seems a bit weird as I do have sound for youtube and other web base sounds, it's no sound for notifications , games and jigsaws , can't understand why as I have said before everything is ok in settings and also I've reset my iPad two or three times, the sound was working fine until a few weeks ago, nothing has been changed since I bought my iPad.
    08-15-2016 12:57 PM
  4. pkcable's Avatar
    Well, it's new enough, you still have support. I would take it in to Apple they should be able to get you fixed up. Make an appointment you'll be in and out MUCH quicker!

    https://getsupport.apple.com/
    08-15-2016 02:15 PM
  5. rosielee's Avatar
    Thanks, guess I will have to do that,
    08-16-2016 03:26 AM

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