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  1. Thread AuthorThread Author   #1  
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    Default I am not receiving emails. What do I do?

    When I click on the mail icon I get an error message "cannot get mail" the connection to the server failed.
  2. #2  
    opehyia's Avatar
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    Default Re: I am not receiving emails. What do I do?

    Maybe there is a problem with the signal or network. Try to check your network and if it goes the same then contact your email provider to know if there are any problem in your email. Hope it will be okay, I know how it feels not to be able to use your email especially for business reason.
  3. #3  

    Default Re: I am not receiving emails. What do I do?

    Welcome to iMore! I would first try Reset Network Settings.
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.

    If that doesn't help, try going to Settings >Mail > your email account > delete account
    Then add the account back in. Be sure all the info is correct.

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