1. iMore Question's Avatar
    It's original apple product
    08-02-2016 12:24 AM
  2. Sherry_B's Avatar
    Welcome to iMore!

    I'm afraid I don't have good news. There's no way you're going to get into the phone, and Apple isn't going to help you without giving you a huge runaround. Even then they more than likely will not unlock the phone for you.
    08-02-2016 01:27 AM
  3. SwitchBeach's Avatar
    Apple might assist you but will definitely require a death certificate to be provided.

    However, there have been cases where Apple required the person to get a court order before they would unlock the device.
    08-02-2016 04:39 PM
  4. Ledsteplin's Avatar
    If you know the email address used in his ID, you might could reset the password.
    08-02-2016 05:20 PM

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