1. iMore Question's Avatar
    i am using iphone 5s, it's touch id was fine when i was on ios 9.3.2. But today i updated it to 9.3.3 and it says try Again when i try to unlock with finger print. I then use my passcode and set new finger print the new finger print works for about 20 minutes and then it stops workingand again says try again even though my fingerprint is saved in it then again i have to set up a new fingerprint and so on
    07-29-2016 01:09 AM
  2. Just_Me_D's Avatar
    i am using iphone 5s, it's touch id was fine when i was on ios 9.3.2. But today i updated it to 9.3.3 and it says try Again when i try to unlock with finger print. I then use my passcode and set new finger print the new finger print works for about 20 minutes and then it stops workingand again says try again even though my fingerprint is saved in it then again i have to set up a new fingerprint and so on
    Try the following:

    1. Reboot your iPhone
    2. Go to Settings→ General→ Reset, and then select "Reset All Settings"
    3. Make a Genius Bar appointment with the nearest Apple Store.
    07-29-2016 06:48 AM

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