1. iMore Question's Avatar
    I recent purchased a new iphone. It took me 4 hours to get my music over to the new phone. now it won't play offline. HELP me please
    07-14-2016 09:45 AM
  2. Tartarus's Avatar
    Hi, welcome to iMore.

    If the songs are not greyed out you can download the songs for offline use.
    Simply tap the ... 3 dots next to the song while on wifi and download it.

    If you have any further questions, please join our forum. We're happy to help.
  3. Vinu Jacob's Avatar
    Are you referring to Apple Music? Are the songs listed in the App, but greyed out? If yes, you will have to remove the music, reset your phone and restore from your itunes application.
    pkcable likes this.
    07-14-2016 10:17 AM
  4. Tartarus's Avatar
    Hi, welcome to iMore.

    If the songs are not greyed out you can download the songs for offline use.
    Simply tap the ... 3 dots next to the song while on wifi and download it.

    If you have any further questions, please join our forum. We're happy to help.
    07-14-2016 11:49 AM

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