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  1. Thread AuthorThread Author   #1  
    ifasina's Avatar
    iMore Nanite

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    Default Junk mail folder

    My iPhone native email shows that I have 15 unread emails in the junk folder.
    When I open the folder is empty.
    I have deleted and reinstalled the account and it goes away for a while then it returns.
    Thank you,
    Robert
  2. #2  
    Vinu Jacob's Avatar
    iMore Beginner

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    Default Re: Junk mail folder

    Go into email settings and turn email to "Off"
    Exit back to home screen and turn off the iphone
    Turn iphone back on
    Go into email settings and turn email "On"
    This should clear the unread email notification.
    Also go back into settings and select "Show 200 Recent Messages" and then refresh inbox, this should bring back your regular mail.
  3. #3  
    Sherry_B's Avatar
    iMore Specialist

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    Default Re: Junk mail folder

    Hello ifasina, welcome to iMore!

    See if one of the suggested fixes from the official Apple forum can help you.

    https://discussions.apple.com/thread/5124513?tstart=0
  4. Thread AuthorThread Author   #4  
    ifasina's Avatar
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    Default Junk mail folder

    Thank you for all your assistance.
    I will give it a go.
    Last edited by Just_Me_D; 07-11-2016 at 08:52 PM.

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