1. ifasina's Avatar
    My iPhone native email shows that I have 15 unread emails in the junk folder.
    When I open the folder is empty.
    I have deleted and reinstalled the account and it goes away for a while then it returns.
    Thank you,
    Robert
    07-11-2016 04:38 PM
  2. Vinu Jacob's Avatar
    Go into email settings and turn email to "Off"
    Exit back to home screen and turn off the iphone
    Turn iphone back on
    Go into email settings and turn email "On"
    This should clear the unread email notification.
    Also go back into settings and select "Show 200 Recent Messages" and then refresh inbox, this should bring back your regular mail.
    07-11-2016 04:47 PM
  3. Sherry_B's Avatar
    Hello ifasina, welcome to iMore!

    See if one of the suggested fixes from the official Apple forum can help you.

    https://discussions.apple.com/thread/5124513?tstart=0
    07-11-2016 05:02 PM
  4. ifasina's Avatar
    Thank you for all your assistance.
    I will give it a go.
    Last edited by Just_Me_D; 07-11-2016 at 07:52 PM.
    07-11-2016 07:19 PM

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