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  • 1 Post By Just_Me_D
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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default Why am I unable to download previously purchased apps?

    Any app that I have previously downloaded and deleted I cannot redownload from the cloud. A pic of a cloud with a blue arrow has replaced the 'get it' symbol in the apps page in the App Store. When cloud is clicked it momentarily disappears and reappears with no download happening.

    Have tried going to the 'not on this iPhone' tab in the App Store but still cannot download previously held apps.

    There is plenty of free space on my phone and I have no problem downloading new apps.

    Any help would be much appreciated.
  2. #2  

    Default re: Why am I unable to download previously purchased apps?

    1. Make sure the device is connected to the Internet.
    2. Just in case, reboot your Wi-Fi router and cable/DSL modem, if applicable.
    3. Reboot your iPhone.
    4. Attempt to download your purchased items from the App Store.
    pkcable likes this.
  3. #3  
    nmittl's Avatar
    iMore Nanite

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    Default Re: Why am I unable to download previously purchased apps?

    I am facing the Same problem. Were you able to find a solution?
  4. #4  
    pkcable's Avatar
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    Default Re: Why am I unable to download previously purchased apps?

    Quote Originally Posted by nmittl View Post
    I am facing the Same problem. Were you able to find a solution?
    Have you tried the suggestions that Just_Me_D made? What was the result? What iPhone do you have and what iOS version are you using?
  5. #5  
    JustMeWhoElse's Avatar
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    Default Re: Why am I unable to download previously purchased apps?

    Are you sure you are logged into the AppleID that you bought the apps in?

    Also try this -

    Open up the App Store, then touch/tap Favorites icon on bottom 10 times. This will clear and empty the App Store cache.

    Close and reopen the App Store. See if this helps.

    Quote Originally Posted by iMore Question View Post
    Any app that I have previously downloaded and deleted I cannot redownload from the cloud. A pic of a cloud with a blue arrow has replaced the 'get it' symbol in the apps page in the App Store. When cloud is clicked it momentarily disappears and reappears with no download happening.

    Have tried going to the 'not on this iPhone' tab in the App Store but still cannot download previously held apps.

    There is plenty of free space on my phone and I have no problem downloading new apps.

    Any help would be much appreciated.
    pkcable likes this.

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