1. iMore Question's Avatar
    Any app that I have previously downloaded and deleted I cannot redownload from the cloud. A pic of a cloud with a blue arrow has replaced the 'get it' symbol in the apps page in the App Store. When cloud is clicked it momentarily disappears and reappears with no download happening.

    Have tried going to the 'not on this iPhone' tab in the App Store but still cannot download previously held apps.

    There is plenty of free space on my phone and I have no problem downloading new apps.

    Any help would be much appreciated.
    06-09-2016 06:25 PM
  2. Just_Me_D's Avatar
    1. Make sure the device is connected to the Internet.
    2. Just in case, reboot your Wi-Fi router and cable/DSL modem, if applicable.
    3. Reboot your iPhone.
    4. Attempt to download your purchased items from the App Store.
    pkcable likes this.
    06-09-2016 09:03 PM
  3. nmittl's Avatar
    I am facing the Same problem. Were you able to find a solution?
    09-23-2016 08:33 AM
  4. pkcable's Avatar
    I am facing the Same problem. Were you able to find a solution?
    Have you tried the suggestions that Just_Me_D made? What was the result? What iPhone do you have and what iOS version are you using?
    09-23-2016 09:36 AM
  5. JustMeWhoElse's Avatar
    Are you sure you are logged into the AppleID that you bought the apps in?

    Also try this -

    Open up the App Store, then touch/tap Favorites icon on bottom 10 times. This will clear and empty the App Store cache.

    Close and reopen the App Store. See if this helps.

    Any app that I have previously downloaded and deleted I cannot redownload from the cloud. A pic of a cloud with a blue arrow has replaced the 'get it' symbol in the apps page in the App Store. When cloud is clicked it momentarily disappears and reappears with no download happening.

    Have tried going to the 'not on this iPhone' tab in the App Store but still cannot download previously held apps.

    There is plenty of free space on my phone and I have no problem downloading new apps.

    Any help would be much appreciated.
    pkcable likes this.
    09-23-2016 10:23 AM

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