I iMore Question Jun 3, 2016 #1 How can I get access to reset my phone without my username or password ?
Just_Me_D Ambassador Team Leader, Senior Moderator Moderator Jan 8, 2012 59,761 641 113 Visit site Jun 3, 2016 #2 If you're referring to the lock screen passcode, then you'll have to connect your iPhone to your computer and then restore it via iTunes.
If you're referring to the lock screen passcode, then you'll have to connect your iPhone to your computer and then restore it via iTunes.
robertk328 Moderator Jun 7, 2010 8,988 1 38 Visit site Jun 3, 2016 #3 Here are complete instructions on what to do if you've forgotten your passcode: https://support.apple.com/en-us/HT204306
Here are complete instructions on what to do if you've forgotten your passcode: https://support.apple.com/en-us/HT204306
Ledsteplin Ambassador Oct 2, 2013 50,244 706 108 Visit site Jun 3, 2016 #4 Once you restore via iTunes, you will still need your Apple ID and password to set up.