1. iMore Question's Avatar
    I have already reset my phone, I've checked several times and do have storage for the app and updated my phone already . I try to click on the the cloud with the arrow down to download the app but it won't let me I click and nothing happens at all.
    05-27-2016 01:25 PM
  2. Ledsteplin's Avatar
    Welcome to iMore! Do you get any message from iTunes? A pop up message? Do you have a payment method in place? It's required, even for free downloads.
    When you say nothing happens, do you mean it's totally unresponsive? Does nothing at all?
    05-27-2016 02:29 PM
  3. John Yester's Avatar
    05-27-2016 02:59 PM

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