How do I fix iPhone 6 that goes to FaceTime while on a call

I

iMore Question

My face touching my phone pushes the buttons and it goes to FaceTime
 

nikkisharif

Ambassador
Jun 2, 2011
8,563
42
48
Visit site
Since there's no way to natively toggle on or off the sensor, try rebooting your device by pressing & holding the home & power buttons until the Apple Logo appears. Hope that helps
 

Sherry_B

Well-known member
Jan 15, 2016
2,687
0
0
Visit site
Does the Facetime app open and ask for a log in if you are logged out of the app? If you're not using Facetime at all, you can always set a restriction for the app itself. That way it won't come on durring a call.

If doing a hard reset as Nikki suggests does not work, then I would take the phone in to Apple and have them check to see if there's something wrong with the sensor.
 

Trending Posts

Members online

Forum statistics

Threads
260,364
Messages
1,766,562
Members
441,240
Latest member
smitty22d2