I can't send attachments bigger than 200kb from Iphone 5 and 6

[iMore Question]

Windows and Android are working fine though. Checked Exchange server and with provider, there is no limitation in size set by them.

 

[robertk328]

Welcome to iMore! Can you tell us more about your email? Is it gmail, another host, etc.? Is it set up in Settings -> Mail Contacts and Calendars ? Are you having the limit on cellular data or wifi or both? Can you get a screenshot of the message that pops up when you try to send a larger attachment?

You should be able to send more than that. A bit more info and we may be able to figure it out.

 

[wishmaster420]

Hi,

Its a company phone so I'm sending the email via an Exchange 2013 server. We use ActiveSync for Mails. Obviously the account is configured correctly and there is no limit on wifi or cellular data. The picture I'm sending here is 1,7mb. The error message is "Cannot send mail. The message was rejected by the server because it is too large. " This happens also if I'm sending the picture in a lesser quality.

This issue first occured in IOS 8 or 8.1. Since then it hasnt gotten better. The limit on our Exchange is 40mb. So the small pictures shouldnt be a problem.

 

[wishmaster420]

Thanks for not helping. ****ty phone, ****ty service I guess

 

[k1ward]

I would check with your IT department. There may be an issue with the ActiveSync or Exchange configuration. When it comes to Microsoft Exchange, OBVIOUSLY isn't always a correct statement.