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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default Why is my iPhone 6S Plus not receiving all calls?

    iphone 6s+ v. 9.2.1 stopped receiving Calls from certain People - others come through fine. They who Call get the Message "caller unavailable". There are no blocked numbers on my phone, do not disturb is not on - although I used to use it regularly every night, I have a sim card that Works, and 2 - 3 bars of service. Have Powered up and Down several times. Have put in a New sim card. Have backed up and then reset to factory settings.

    Seems that the People who cannot get through continue to not be able to get through, so not something random.

    Any help is appreciated. Thanks in advance.
  2. #2  
    Sherry_B's Avatar
    iMore Specialist

    1,347 Posts

    Default Re: Iphone 6s+ not receiving all calls

    Welcome to iMore

    Since you've done everything we would generally recommend, it would appear that it's a carrier issue. Either with your carrier or the carrier of those calling you. Get in touch with your carrier and/or have them do the same with theirs.

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