Why can't I receive a call in messenger?

I

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why I can't recieve a call in messenger

it's seem black all screen, my cellphone is cherry mobile J1
 

SwitchBeach

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Sep 2, 2013
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Re: why I can't recieve a call in messenger

What "messenger"? What is a "cherry mobile J1"?

This forum is focused on Apple products.
 

Ledsteplin

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Oct 2, 2013
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Re: why I can't recieve a call in messenger

Are you sure someone has tried to call you?
You might try this:
1. Delete Messenger
2. Sign out of Facebook
3. Sign back in to Facebook
4. Reinstall Messenger
5. Be sure Facebook is set up in Settings
Facebook support is a joke and a waste of time.
 

Ledsteplin

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Oct 2, 2013
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Re: why I can't recieve a call in messenger

It would appear that "cherry mobile J1" is some sort of Android phone.

Indeed!
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