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    Default My Iphone4 s screen is black! I need to backup and my phone is locked! HELP?

    Hello Everyone!

    I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should ve

    Thank you for your suggestions
  2. #2  

    Default Re: My Iphone4 s screen is black! I need to backup and my phone is locked! HELP?

    Welcome to iMore! Your music should be in iTunes. Not sure about your photos. Have you ever backed them up anywhere? iCloud, iTunes, computer, Dropbox or Box?

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