What happened to my mail folders after downloading El Capitan?!

[iMore Question]

All of my sub-folders are gone in Mail after downloading E Capitan. Any ideas?

 

[Just_Me_D]

I don't know. All of my mail folders are present. Login to your email provider's website to see if the folders are present, and if so, try signing out or deleting the mail account from your Mac, and then reconfigure the account on it.

 

[BryanBuff]

Don't fret! Same thing happened to me. Go to Mail > Preferences > Accounts, and then uncheck the "Enable this account" option and then re-check it. Your folder structure should be restored.

 

[LAGill1993]

Thanks ByranBuff your instructions worked like a charm

 

[CorinaM]

Thank you ByranBuff, your instructions were awesome! You are brilliant and thanks to you I avoided a heart atack tonight and I can actually get some sleep!! Thank you, thank you, thank you!!

 

[Bigeric23]

It's threads like this that make me really love iMore. We have a great community here, people.

Kudos to you all. Kudos I say!

 

[hwooz]

Thank you! That solution worked perfectly and I really truly appreciate it!

 

[Jim Castiglione1]

Thank you so much. Worked perfectly and saved me a lot of time and stress.

Awesome help! Thank you!!!

 

[Bernard C Anderson]

THANK-YOU for the tip:
"Don't fret! Same thing happened to me. Go to Mail > Preferences > Accounts, and then uncheck the "Enable this account" option and then re-check it. Your folder structure should be restored."
It worked for me!

 

[DeevdT]

Thank you this fixed it for me too. I had folders from hotmail and icloud. Such a shame that apple doesn't test updates properly these days though - just like Microsoft.

 

[Veronica Vicente]

THANK YOU!!! Total panic moment when I just opened mail and the folders had disappeared. Your trick worked like a charm.

 

[gandjfrance]

unchecking the enable this account and then rechecking it didnt work for me.
I still cant locate any of met folders, help would be appreciated.
Glenn

 

[Doug Reimer]

Didn't work for me.

 

[RealMarkster]

Bryan's fix did not work for me either. My mail folders are still at iCloud.com, on my iPhone, and iPad, though... just not my MacBook Pro.

Call Apple?

 

[Crazyoldlady]

Bryan Buff! You are awesome! I have pained myself over this for weeks... and yet it was sooooooooooooo simple!!
Big thanks
Jas

 

[Sue Congemi]

So simple so easy worked like a charm but sure had a hard time finding the solution... I was freaking out!!!
Thanks for the help
:biggrin:

 

[Scooter1968]

Thank you! Unchecking and then checking "enable this account" worked great. It was immediate and worked - unlike the recommendation I found in Apple Help!

 

[tariqz118]

Great mate, thanks. Works perfect after unchecking and checking the "Enable this account" option. BryanBuff you are a top man! :smile:

 

[3519]

thanks that worked! My life is in folders.

 

[gandjfrance]

This happened to me again since updating to MacOS Sierra. Can anyone assist me as Apple Support didnt help.