Why is the Red Dot on my phone symbol

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After the 9 update, the red is permanently above the green phone button. When I click on it, it indicates the voicemail, I try to set it up using passcode, but it keeps coming up as unavailable! Try again later, this has been over a week now? Any help would be fab 😊
 

Cap_172R

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Oct 21, 2014
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Red dot does indicate you have voicemail.... contact your carrier if any issues accessing voicemail. Once you can access and listen to them, it will disappear (the red dot).