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    Default How do I get a refund from a failed App Store purchase?

    Aug. 17th, 2015 around 5:30 purchased a study bible from APP store. purchased went through and credited $16.xx but in a message showing purchased fail.

    how do I get the fund back!

    no way to contact any one from the seller!

    Last edited by Just_Me_D; 08-17-2015 at 06:08 PM.
  2. #2  

    Default Re: purchase failed but fund credited

    First of all, do not post your email address in a post. We are NOT Apple! Having said that, notify Apple Support and they will typically do whatever they can to rectify the situation. They've always exceeded my expectations when I needed their assistance.
  3. #3  

    Default Re: purchase failed but fund credited

    After re-reading your post, I have a couple of questions:

    1. Is the Study Bible on your device and/or does it display among your 'purchased' apps?

    2. Have you checked your account as of late to see if your money has been refunded to your account?

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