Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 2 of 2
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar

    Default Why can't I update my apps?

    I purchased apps at the App Store using my Apple ID (oldid). Then Apple changed the rules and required that I change my Apple ID to my email (edited) I made the change in settings but when I try to update an app it always asks for the password for "oldid". My password is not recognized. When I try to reset it, I get a message that my birthdate does not match their records. The end result is that I cannot update my apps because I can't access "oldid" and the App Store will not let me update the apps under my [edited]. Does anybody have a solution?
    Last edited by pr1nce; 08-12-2015 at 06:02 PM. Reason: Removed email address
  2. #2  
    Bigeric23's Avatar
    iMore Genius

    3,636 Posts
    Global Posts
    3,647 Global Posts

    Default Re: Why can't I update my apps?

    I believe your going to have to get your account corrected, if you want to keep your purchases and other data.

Similar Threads

  1. What will happen if I reset the setting in my ipad
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 08-12-2015, 06:55 PM
  2. My trash button on my iPad is grayed out, how can I fix it?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 08-12-2015, 04:46 PM
  3. How can I access iTunes when it says my Apple ID is disabled?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 08-12-2015, 02:47 PM
  4. Most recent iPod nano gets a minor software update
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 08-12-2015, 02:40 PM

Posting Permissions