How can I prevent my iPhone 6 Plus from ringing once one time and then going directly to VM?

I

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Earlier this morning when I was on the phone a call came in I hit Voice mail I thought it meant that call not all. and now I can't find any buttons that say voice mail. can you help me? PleaseI I checked the phone and the DND is not on. How can I get it to stop going to VM.
 

kch50428

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Oct 22, 2010
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First - reboot the phone... if the issue persists, it sounds like an issue you need to take up with your carrier and may need a new sim and having the provider re-provision your line in their phone system's switches.
 

Just_Me_D

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Jan 8, 2012
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I'm not sure what you're asking because the title says one things and the contents of the post seem to refer to something different. Anyway, I'll respond to what's in the post. Go to Settings - Notifications - Phone and make sure that "Allow Notifications" is enabled.
 

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