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  1. Thread AuthorThread Author   #1  
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    Default Why is Safari not able to connect to the internet?

    I checked my settings, safari is not restricted, I am connected to the internet, I am no on airplane mode, also iTunes or the app store is not working either. I have reset my network settings, still the same issue. I reset my phone to factory settings, and I reset my router, still no solution. The app Kik works fine, everything else cant connect. At this point I have no clue what is wrong.
  2. #2  
    qbnkelt's Avatar
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    Default re: Why is Safari not able to connect to the internet?

    Are you receiving mail and iMessages?


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
  3. #3  
    Bigeric23's Avatar
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    Default re: Why is Safari not able to connect to the internet?

    So, you are having this issue only on Wi-Fi, or on the cellular network, too?
  4. #4  

    Default re: Why is Safari not able to connect to the internet?

    Try a hard reset. Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, try Reset Network Settings.
    Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.



    Sent from my ancient but trustworthy iPhone 5. ☮
  5. #5  

    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by iMore Question View Post
    I checked my settings, safari is not restricted, I am connected to the internet,
    How are you connected to the internet and on what device are you connected?
    I am no on airplane mode, also iTunes or the app store is not working either.
    Is both Wi-Fi and cellular data enabled on the device?
    I have reset my network settings, still the same issue. I reset my phone to factory settings, and I reset my router, still no solution.
    If you've "reset" your device is okay as long as the current installed iOS version is not corrupted. Having said that, you should do a clean install.
    The app Kik works fine, everything else cant connect. At this point I have no clue what is wrong.
    Did you download Kik from the App Store or via 3rd-party source?
  6. #6  
    vic_vee's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    I am not connected to any cellular network, so this only happens over wifi. Ive tried other wifi connections and it still doesn't work, so it cant be the router.
  7. #7  
    vic_vee's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Are you receiving mail and iMessages?
    I cant send mail or messages, nor do I receive any

    Try hard reset.
    Didn't work,nor did resetting network. Thanks for the suggestion

    How are you connected to the internet and on what device are you connected?
    I'm connected through wifi at home, I don't use 3G since im not connected to a service. Im on an iphone 4

    If you've "reset" your device is okay as long as the current installed iOS version is not corrupted. Having said that, you should do a clean install.
    What do you mean by a clean install?

    Did you download Kik from the App Store or via 3rd-party source?
    I got Kik from the App store before things started acting up
  8. #8  

    Default Re: Why is Safari not able to connect to the internet?

    Clean install = restore with fresh copy of OS in iTunes. Possibly restoring as new.


    Sent from my ancient but trustworthy iPhone 5. ☮
  9. #9  
    gfederline9's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    I cant send mail or messages, nor do I receive any


    Didn't work,nor did resetting network. Thanks for the suggestion


    I'm connected through wifi at home, I don't use 3G since im not connected to a service. Im on an iphone 4


    What do you mean by a clean install?


    I got Kik from the App store before things started acting up
    Quote Originally Posted by qbnkelt View Post
    Are you receiving mail and iMessages?


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6

    Quote Originally Posted by Bigeric23 View Post
    So, you are having this issue only on Wi-Fi, or on the cellular network, too?

    Quote Originally Posted by Ledsteplin View Post
    Try a hard reset. Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, try Reset Network Settings.
    Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.



    Sent from my ancient but trustworthy iPhone 5. ☮
    Quote Originally Posted by Just_Me_D View Post
    How are you connected to the internet and on what device are you connected? Is both Wi-Fi and cellular data enabled on the device? If you've "reset" your device is okay as long as the current installed iOS version is not corrupted. Having said that, you should do a clean install. Did you download Kik from the App Store or via 3rd-party source?




    iphone 4 has a lot of problem since 2015 march

    i still have a iPhone 4 in my working desk as a backup phone , iPhone 4 keep restarting , lag, freeze , keep restarting , safari cannot load anything , sometimes it works , sometimes it don't , i m taking it to apple store soon
  10. #10  
    Not Quite Right's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    I got Kik from the App store before things started acting up
    And Kik is also the only thing connecting ... I think I see a pattern here ...
  11. #11  

    Default Re: Why is Safari not able to connect to the internet?

    It's normal for the iPhone 4 to be a little buggy on iOS 7 and 8. If you're on either, it may help to do these things.
    To help your 4 run as smooth as possible, try these suggestions.
    1. Leave 20% or more of your internal storage space free. This helps to not constrain the system.
    2. Get rid of unnecessary features. Yeah, some are cool, but they will bog down an older model phone.
    3. Disable transparency effects. Toggle on "Increase Transparency" in Accessibility.
    4. Toggle off "Background App Refresh".
    Good luck.


    Sent from my ancient but trustworthy iPhone 5. ☮
  12. #12  
    vic_vee's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by Ledsteplin View Post
    Clean install = restore with fresh copy of OS in iTunes. Possibly restoring as new.


    Sent from my ancient but trustworthy iPhone 5. ☮
    Is this like restoring to factory settings? If not, how do I do this? Will I lose all the information on my iphone?
  13. #13  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by Not Quite Right View Post
    And Kik is also the only thing connecting ... I think I see a pattern here ...
    Have you seen this problem elsewhere?
  14. #14  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by gfederline9 View Post
    iphone 4 has a lot of problem since 2015 march

    i still have a iPhone 4 in my working desk as a backup phone , iPhone 4 keep restarting , lag, freeze , keep restarting , safari cannot load anything , sometimes it works , sometimes it don't , i m taking it to apple store soon
    When you do, do you mind sharing what they say? I would like to know whats wrong with mine, and yours seems to have similar problems, though I'm unable to make a trip.
  15. #15  
    gfederline9's Avatar
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    Default Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    When you do, do you mind sharing what they say? I would like to know whats wrong with mine, and yours seems to have similar problems, though I'm unable to make a trip.
    Sure , it not 100% of the time don't work
    I would say 50% 50% , Safari cannot load Internet , I have experience it ,

    but when I pull the SIM card out and put te SIM card into my iPhone 5s , everything works well , I have Internet


    I remember back in 2013 to 2014 December , the iPhone 4 works well , even with 3G it is like 60% of the LTE speed today ,

    haha , I have been to Apple Store asking about why 3G data speed become slow after 2014 December , the apple staff actually told me : well I think the mobile boardband company is actually pushing people to buy LTE phone and use LTE , they are actually making 3G phone data speed slow to push people to buy LTE phone .

    he told me he remember back in 2012 , 2013 , 2014 Q1 and Q2 , 3G data speed is still pretty quick , but it suddenly get very slow after 2015 LOL
  16. #16  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by gfederline9 View Post
    Sure , it not 100% of the time don't work
    I would say 50% 50% , Safari cannot load Internet , I have experience it ,

    but when I pull the SIM card out and put te SIM card into my iPhone 5s , everything works well , I have Internet


    I remember back in 2013 to 2014 December , the iPhone 4 works well , even with 3G it is like 60% of the LTE speed today ,

    haha , I have been to Apple Store asking about why 3G data speed become slow after 2014 December , the apple staff actually told me : well I think the mobile boardband company is actually pushing people to buy LTE phone and use LTE , they are actually making 3G phone data speed slow to push people to buy LTE phone .

    he told me he remember back in 2012 , 2013 , 2014 Q1 and Q2 , 3G data speed is still pretty quick , but it suddenly get very slow after 2015 LOL
    So apple may be responsible for this? That is quite aggrivating
  17. #17  
    gfederline9's Avatar
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    Default Why is Safari not able to connect to the internet?

    aaa
  18. #18  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    So apple may be responsible for this? That is quite aggrivating
    well 1 thing pretty sure is , remember back in 2007 , 2008 , 2009 , 2010 , 2011 . 2012 , 2013 iPhone 3GS and 4 still run fast right ? then why is it after iOS 7 update , after 2014 June , iPhone 4 start to get slow ?

    The hardware is the same , we didn't put high demand working loads on the phone , we just browsing simple Internet , a lot of times not even using Internet , just scrolling left and right , switching from setting app to photos , keyboard, then why is it get so lagging and slow
    Last edited by gfederline9; 05-06-2015 at 10:37 PM.
  19. #19  

    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    So apple may be responsible for this? That is quite aggrivating
    Apple is not responsible. It sounds like slow data speeds causing the problems of Safari.


    Sent from my ancient but trustworthy iPhone 5. ☮
  20. #20  
    SwitchBeach's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by vic_vee View Post
    So apple may be responsible for this? That is quite aggrivating
    No. Not at all. Disregard the post that you quoted. It's nonsense.
  21. #21  
    vic_vee's Avatar
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    Default Re: Why is Safari not able to connect to the internet?

    Either way, I still don't have a solution for the problem with my phone and safari. Facetime, I have found out, is also not working. Why is only kik working but nothing else with internet works?
  22. #22  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by SwitchBeach View Post
    No. Not at all. Disregard the post that you quoted. It's nonsense.
    Any suggestions for my problem with my phone?
  23. #23  
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    Default Re: Why is Safari not able to connect to the internet?

    Quote Originally Posted by Ledsteplin View Post
    Apple is not responsible. It sounds like slow data speeds causing the problems of Safari.


    Sent from my ancient but trustworthy iPhone 5. ☮
    what do you mean by slow data speeds?
  24. #24  
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    Default Re: Why is Safari not able to connect to the internet?

    I updated my iPhone 6plus. Sunday 03-27-16 to the 9.0 update now my wifi internet will not open I reset router I hard reset phone I can't send pics in messages I can't open pictures in messages if I turn off wifi it works the Internet is it something with the last download of update. My Facebook will not refresh. This happen to me before and I had to change the code to all 88888888 but I don't remember how I did that and what do I do now
  25. #25  
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    Default Re: Why is Safari not able to connect to the internet?

    I had his problem with my iPad - I could not access Google or anything that required Safari - I could receive emails and use my various Apps so it was not an internet connection problem - I discovered by trial & error that its because the cache is full - I went into Settings on iPad, tapped on Safari and where it says Clear History and Website Data I tapped the Yes option and lo and behold I could then use Safari.
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