Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 3 of 3
Like Tree2Likes
  • 2 Post By kch50428
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar

    Default New Phone from Insurance-Wrong color

    I just received a replacement phone from AT&T, however its a 128 GB White/Silver and

    What I originally bought was Black/Space Grey.

    Can I go to Apple store and replace?

    ATT only promises to provide the same GB and Model. They are not color specific.
  2. #2  
    kch50428's Avatar
    iMore Genius

    20,845 Posts

    Default Re: New Phone from Insurance-Wrong color

    That's the way insurance works... You deal with the insurance provider on the exchange for color - not AT&T...
  3. #3  
    qbnkelt's Avatar
    iMore Genius

    4,772 Posts

    Default Re: New Phone from Insurance-Wrong color

    This is the reason I get both Apple Care +. I know Apple will get me the same exact replacement device if there is ever an issue.
    I get AT&T insurance too but only for loss. Their customers service is nothing like Apple.

    Call AT&T, OP. I hope they don't dig their heels.

    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6

Similar Threads

  1. Think I bought the wrong model
    By lexic in forum Apple Watch
    Replies: 31
    Last Post: 05-03-2015, 08:48 PM
  2. Can't Read Emails - Font Colors too dark
    By cody in forum Apple Watch
    Replies: 5
    Last Post: 05-02-2015, 05:06 PM
  3. Cant send sms to multiple contacts from my iphone 5s
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 05-01-2015, 03:50 PM
  4. How do I create a new iTunes account?
    By iMore Question in forum iTunes
    Replies: 2
    Last Post: 05-01-2015, 03:34 PM
  5. Saturday Night Live's official app gets new emoji and iPad optimization
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-01-2015, 03:12 PM

Posting Permissions