I can not unlock my iPad mine- the screen is frozen nothing I touch works. I can't even turn it off. How can I get into my iPad?

I

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I can not unlock my IPad mine- the screen is frozen nothing I touch works. I can even turn it off.

When I look at the screen I see a msg in the middle that is I Cloud Backup . It says it is unable to access the account thmskingsley@yahoo.com. Review your account information settings. there are two buttons to choose from Ignore or Settings. Nothing works when I press the screen. I tried to turn it off and can't even get the slide to unlock to work.
 

kch50428

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Oct 22, 2010
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Re: I can not unlock my IPad mine- the screen is frozen nothing I touch works. I can even turn it o

Try pushing/holding the power and home buttons at the same time - then let go if the Apple logo appears.
 

Bigeric23

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Aug 17, 2010
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Re: I can not unlock my IPad mine- the screen is frozen nothing I touch works. I can even turn it o

Try pressing the Home and Power buttons and holding them until you see the Apple logo. Then release the buttons and the device should shut down.
 

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