Iphone not accepting the passcode after disabling the touch id

[iMore Question]

My iphone is not accepting my passcode after i disabled the touch id.what should i do?

 

[Just_Me_D]

If rebooting your device doesn't fix the issue then your only course of action is to restore your device via iTunes.

 

[Reynaldo Casin]

Thanks.I turned off and on the iphone and still didnt work.is that rebooting?it's still asking for passcode and now disabled for 60mins.

 

[Bartman27]

How long has it been disabled before you touched anything?

 

[Just_Me_D]

Thanks.I turned off and on the iphone and still didnt work.is that rebooting?it's still asking for passcode and now disabled for 60mins.

Rebooting, in this regard, is simultaneously pressing and holding both the power and home button until you see the Apple logo. Afterwards, release both buttons and then allow the device to boot to your lock screen. Anyway, check out the information via the following link.

https://support.apple.com/en-us/HT204306