HELP!!! iPhone 6 plus restarts randomly!!
As I said in my subject line, this is not the first iPhone this has happened to & I'm really losing the love I've had for this phone in general. Seriously, I'm about to call AppleCare & tell them this is driving me to an early grave. And , it would not be exaggerating!!! The first one freaked out (no time on lock screen, I'd be in the middle of doing something small like a text and it'd shut off, no real reason for it that I could tell) and then shut off/down for 2-5 min. and then show the lock screen and it look as though it was just coming on EXCEPT I wouldn't have to put in my PIN but it would be just "back" and on 'til it freaked out again. I have talked to AppleCare reps extensively and done all sorts of resets and backups, and attempts to put the phone back into the state I usually have my phone. NOTHING WORKS AND FRANKLY I FEEL LIKE SUING FOR UNDUE HARDSHIP BECAUSE OF IT!! No I'm not serious about the last comment but I'd like to think I can reach for my phone to call/text, or something else that's important to me and my phone would work. I get that maybe it would happen with one but TWO phones?!!!! Really?!!!!! I have run diagnostics and even looked at some document that had a lot of information about crashes as they occur and I'm coming up with absolutely NOTHING but a very bleak view of my continued love for my iPhone. (I'm sad just explaining all of the this. Oh! One last note -- when it goes away air comes back (don't know which) I get a white screen with a black apple. I have Sprint & have been trying to get help from them and I plan to call them AGAIN later but I want a credit for this AND a tank of gas if I have to drive to the Apple Store AGAIN (I say that because really I think they owe me something for this AND 5s that lost signal and I couldn't get a solution for it but ANOTHER phone from Apple.
So, any sympathy, empathy, or a friendly comment would be nice OR if anyone has an actual solution, he/she would make me a new BFF who I would owe the rest of my life!! Any ideas? Is anyone else dealing with this?
Thanks for your time & hope to hear from someone soon.
🙏 Praying .... I'd take some prayers for peace over all this, also.
...sent from my iPhone 6 plus,
Kristin/aka PrincessKristn on iMore.