Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 8 of 8
Like Tree1Likes
  • 1 Post By HankAZ
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar
    Guest

    Default My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HELP

    This is a replacement IPhone 6 Plus. I received it after my last one was destroyed in a freak accident at work. I am not sure if the replacement is new or refurbished phone. After a trip to Colorado two weeks ago (the pictures came out awful, by the way) I took it to the apple store where they agreed and said the pics were not supposed to be that low (of a) resolution. Then they told me I needed to upgrade to 8.2 (I was at 8.1.2) and that the older IOS had camera problems. I can't believe that because my other phone took beautiful pictures that I could span across two 24 inch monitors. They also said that if the upgrade to 8.2 didn't work, I should reset the phone. I tried that too... no good. Does any one know how to fix this low resolution picture problem? I have not enabled the 'new' beta cloud option as I don't know if this will work or not. I am going back to apple this weekend and tell them their fixes didn't work and I need a (new?) replacement. Any suggestions?? Help. please
  2. #2  
    iEd
    iEd is offline
    iEd's Avatar
    Banned

    Posts
    3,421 Posts
    Global Posts
    3,650 Global Posts

    Default Re: My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HEL

    I've never heard of this issue. Can you post a example of the low resolution pic?


    Sent from my iPhone using Tapatalk
  3. #3  
    HankAZ's Avatar
    Banned

    Posts
    6,100 Posts
    Global Posts
    6,195 Global Posts

    Default My iphone 6 Plus saves photos at a low resolution. I can't zoom without exter...

    Make sure you are saving them at full resolution:

    Settings > Photos & Camera > Download and Keep Originals




    Sent from my mobile device via Tapatalk 3.2.1 - you know, the version BEFORE they totally borked the app.
    Bigeric23 likes this.
  4. #4  
    T1ck_T0ck's Avatar
    iMore Beginner

    Posts
    60 Posts

    Default Re: My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HEL

    Download an app that lets you do Tiff like CameraPro 8 or Camera+ and try that to see if there is a difference.


    Sent from my iPhone using Tapatalk
  5. #5  
    mdrager's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HEL

    I used the camera + app and everyone of the photos I took on Saturday are doing the same thing. Options?
    My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HELP-img_0333.jpg
  6. #6  

    Default Re: My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HEL

    Quote Originally Posted by mdrager View Post
    I used the camera + app and everyone of the photos I took on Saturday are doing the same thing. Options?
    Click image for larger version. 

Name:	IMG_0333.jpg 
Views:	1119 
Size:	1.49 MB 
ID:	79915
    If you're zooming, then that's the problem. Zooming photos on iOS does not work well. If you zoom or crop photos, you will lose resolution and photo quality. I look forward to the day when Apple fixes this.


    Sent from my ancient but trustworthy iPhone 5. ☮
  7. #7  
    PatrickBieser's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HEL

    I have the same problem. Some, but not all, of the pictures I take with my iphone 6 -- without zooming -- have terrible pixelation. Sometimes the pictures are fine, but half the time the resolution is very poor. Below is a sample picture with lots of pixelation as you zoom in to 100%

    My iphone 6 Plus saves photos at a low resolution. I can't zoom without extereme pixelation. HELP-img_8549.jpg
  8. #8  
    JOSH_WH1TE's Avatar
    iMore Beginner

    Posts
    78 Posts
    Global Posts
    79 Global Posts

    Default My iphone 6 Plus saves photos at a low resolution. I can't zoom without exter...

    There is a recall on iPhone 6 Plus's by Apple. In a certain number of phones there is an issue that can cause the camera to take blurry pictures. I'd head over to the Apple website to check if your phone is under recall.

    https://www.apple.com/support/iphone6plus-isightcamera/


    Sent from my iPad Air using Tapatalk

Similar Threads

  1. WTS/WTT: AT&T Galaxy Note 4
    By Jay_Kuykendall in forum Marketplace Archive
    Replies: 6
    Last Post: 03-18-2015, 04:06 PM
  2. Replies: 2
    Last Post: 03-17-2015, 03:35 PM
  3. I dowloaded iOS 8, where's my photostream?
    By iMore Question in forum iOS 8
    Replies: 1
    Last Post: 03-16-2015, 09:50 PM
  4. Replies: 1
    Last Post: 03-16-2015, 09:31 PM
  5. How can I protect my iphone 6 screen?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 03-16-2015, 07:43 PM

Posting Permissions