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iMore Question
This is a replacement IPhone 6 Plus. I received it after my last one was destroyed in a freak accident at work. I am not sure if the replacement is new or refurbished phone. After a trip to Colorado two weeks ago (the pictures came out awful, by the way) I took it to the apple store where they agreed and said the pics were not supposed to be that low (of a) resolution. Then they told me I needed to upgrade to 8.2 (I was at 8.1.2) and that the older IOS had camera problems. I can't believe that because my other phone took beautiful pictures that I could span across two 24 inch monitors. They also said that if the upgrade to 8.2 didn't work, I should reset the phone. I tried that too... no good. Does any one know how to fix this low resolution picture problem? I have not enabled the 'new' beta cloud option as I don't know if this will work or not. I am going back to apple this weekend and tell them their fixes didn't work and I need a (new?) replacement. Any suggestions?? Help. please