Why don't I have a ring tone or key pad sound?

[iMore Question]

No ring tone or key pad sound

I cannot get a ringtone or key pad sound on my iphone 6.......it worked earlier today. When I connect a Bluetooth headset, I do get a ringtone through the Bluetooth headset. I do have sound with video and music. I have done a reset on the phone, still no audio ringtone or keypad sounds. Please advise. Thank you

 

[Fit24]

Re: No ring tone or key pad sound

Go to Settings > Sounds > Ringtone and make sure you have a ringtone selected. Then scroll down to Keyboard Clicks and make sure it is enabled.

 

[nikkisharif]

Re: No ring tone or key pad sound

You might also want to check the mute switch on the side of your phone.