1. iMore Question's Avatar
    I can make Facetime calls to most of my contacts successfully- bar one! I have name phone number etc entered and cannot see why when all the fields are entered, it still won't make the call. The other person has a new iPad Air, etc. etc so how can I find out what's going wrong? HELP..
    01-10-2015 12:17 AM
  2. Speedygi's Avatar
    I can make Facetime calls to most of my contacts successfully- bar one! I have name phone number etc entered and cannot see why when all the fields are entered, it still won't make the call. The other person has a new iPad Air, etc. etc so how can I find out what's going wrong? HELP..
    Check if her connection is working fine, and then see if the contacts you have of the other person is correct.
    01-10-2015 03:31 AM
  3. Just_Me_D's Avatar
    1. Do YOU have a device that's FaceTime compliant?
    2. Does the recipient have FaceTime enabled on his or her device?
    3. Are both devices on and connected to the Internet?
    01-10-2015 08:22 AM
  4. Ledsteplin's Avatar
    If the other person has an iPad, then they need to enable FaceTime using their email address. If they also have an iPhone, then they can use that number. I think. I don't have an iPad, so...


    Sent from my ancient but trustworthy iPhone 5.
    01-10-2015 09:43 AM
  5. kch50428's Avatar
    01-10-2015 09:45 AM

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