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  1. Thread AuthorThread Author   #1  
    Barry Lichter's Avatar
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    Default Why am I not receiving sound with incoming text messages?

    Sound
  2. #2  
    Scatabrain's Avatar
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    Default Re: No sound incoming text message

    This happens to me about every day. I go to settings and click through the sound setting for text messages exactly 3 times and it works again. I have seen it on 2 phones so I am assuming it's a OS problem not a hardware one.


    Sent from my iPhone using Tapatalk
  3. #3  

    Default Why am I not receiving sound with incoming text messages?

    Go to Settings >Sounds>Text Tones>Choose an alert tone you can hear well and like. Turn vibrate off.
    Check Settings >Notifications >messages>make sure "Allow Notifications" is toggled on.
    If there is still no alert sound, try a hard reset.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.


    Sent from CrapaTalk on my ancient but trustworthy iPhone 5.
  4. #4  
    hatchettjack's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Make sure the mute switch isn't on!


    Sent from my iPhone 6+ using Tapatalk
  5. #5  
    Taurus Writer's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    I spent weeks trying to solve this issue and I checked my Do Not Disturb settings countless times...however, look in your list of Messages...does any Message have the MOON next to that Contact? Click on that Message, click on Details, and you will see that you have Do Not Disturb on for THAT specific Contact. I had somehow turned it on for 3 of the contacts that I message the most often. (No idea how it happened) whew!
  6. #6  
    jawvp1's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Thank you to "Tauris Writer" for your solution. I had not seen that solution before (checking the "Do Not Disturb" on an individual contact). It worked perfectly, as I only had one contact for whom I was not receiving audible alerts to his texts and that was the reason. I had tried everything else and was at my "wits end" -- Thank you again!
  7. #7  
    Mary L's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Many many thanks Taurus writer! My husband never heard my texts and we had searched and searched for the answer. I would add that it was necessary to reboot the phone before it took effect. Thanks again
  8. #8  

    Default Re: Why am I not receiving sound with incoming text messages?

    Quote Originally Posted by Mary L View Post
    Many many thanks Taurus writer! My husband never heard my texts and we had searched and searched for the answer. I would add that it was necessary to reboot the phone before it took effect. Thanks again
    I thought it was all text messages. How many was DND turned on? Glad you got it solved.
  9. #9  
    qbnkelt's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Quote Originally Posted by Taurus Writer View Post
    I spent weeks trying to solve this issue and I checked my Do Not Disturb settings countless times...however, look in your list of Messages...does any Message have the MOON next to that Contact? Click on that Message, click on Details, and you will see that you have Do Not Disturb on for THAT specific Contact. I had somehow turned it on for 3 of the contacts that I message the most often. (No idea how it happened) whew!
    Great job finding the solution for this question!!!! Thank you!


    Sent from my GORGEOUS, SEXY, AWESOME Gold 128G iPhone 6
  10. #10  
    Laurpl's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Taurus Writer...thank you, thank you, thank you! I have been so frustrated over this issue and your answer finally solved my problem. Whew!
  11. #11  

    Default Re: Why am I not receiving sound with incoming text messages?

    Yup I have seen this happen to a few people.

    Thanks for posting a resolution.


    Quote Originally Posted by Taurus Writer View Post
    I spent weeks trying to solve this issue and I checked my Do Not Disturb settings countless times...however, look in your list of Messages...does any Message have the MOON next to that Contact? Click on that Message, click on Details, and you will see that you have Do Not Disturb on for THAT specific Contact. I had somehow turned it on for 3 of the contacts that I message the most often. (No idea how it happened) whew!
  12. #12  
    Jamie 1958's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Thanks for the tip on Do Not Disturb. I don't know how mine was turned on but turning it off fixed my issue!
  13. #13  
    muffymax's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Thank you so much. I tried everything, but not this.
  14. #14  
    Yasser Shaaban's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    I have been looking online for more than 3 weeks and asking and trying , and I am not that helpless with tech , I could not fix it ... YOU DID ... thank you so so so much .
  15. #15  
    rlsantucijr's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Thank you very much! I saw the moon there and didn't really think much of it. Now my wife won't think I am ignoring her!
  16. #16  
    suzzzzin's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    OMG I have been trying to fix this for a while. TY
  17. #17  
    Barry Eisler's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Check to make sure your mute button is not switched on.
  18. #18  
    PaulLowman's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Taurus Writer you are a saviour. Been bugging me for days ...
  19. #19  
    wrg704's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Going to individual message and clicking on details...then removing do not disturb for that contact. IT WORKED!!
    Been trying to fix forever.
    Thank you
  20. #20  
    ModemCowboy's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Great! That worked easily. Thanks!
  21. #21  
    melissa6869's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Thank you so much! I was wondering why I did not get my daughter's alert when she text me. She had the moon by her. I have no idea how this got turned on!
  22. #22  
    DDV901's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Unfortunately, this solution did not work. None of my messages had a moon, nor was do not disturb turned on in the details of the message. Any other possible solutions out there? Also, my phone is not on silent, not on do not disturb, it doesn't help if I turn off vibrate. Text alert is the only notification effected. It vibrates and there is sound, but the sound is so faint that I only hear it if I'm holding it. This all started a few weeks ago when I got the iwatch and synced it to my phone. My ipad wasn't effected, it alerts me loud and clear to text messages, but it isn't synced with the watch, that's why I'm thinking the watch has something to do with it. Phone call ring is fine and it is synced with the watch. Please help!
  23. #23  
    Gregie-GIRL's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    THANK YOU! THANK YOU! THANK YOU! Taurus-Writer! I've been looking for this answer for days and you were the only one to tell me how to fix it. You're the best!
  24. #24  
    Reblev's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    OMG! THANK YOU! U R a genius at sleuthing! This was driving my husband...and therefore me....crazy! Much appreciated 😊
  25. #25  
    junouno's Avatar
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    Default Re: Why am I not receiving sound with incoming text messages?

    Your suggestion as far as notification setting was dead on. Several people who are good with phones could not solve the problem as well as me myself. Thank you so much!
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