Why isn't my phone going by the hello screen?

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phone wont go by hello screen

hi my iphone 5c wont go by the hello screen it just keeps on going through the hello s and the slide button wont slide to set up and the off sign wont slide to switch off the phone is brand new i still have no sim in it yet if a sim was in it would that sort it the firs thing i done when i switched it on was ok it would let me set up my language country and wi fi now it wont let me do any thing help please
 

leanneverett95

Well-known member
Jul 8, 2014
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Re: phone wont go by hello screen

First of all put your sim card in and try plugging it into iTunes and restoring it, if that doesn't work I suggest you should take it back to where ever you got it from and ask them to take a look at it.
 

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