Simple things like read an SD card or Use a Label Writer? I bet all of the new PCs can do that. Why do you push things as Upgrades, which makes people think they are better. Then their stuff doesn't work.
I have zero issues. Can you be more specific as to what you are trying to do that isn't working? Otherwise, we can't help you. Also, this is not an Apple owned forum, so "why do you push things as Upgrades" so not sure what you are going after there. What upgrades are you referencing?