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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default Having trouble texting from my new iPhone 6, help!

    Immediately after I took out my new phone, I dropped my iPhone 4s on the floor and it promptly broke. The screen won't turn on at all, although I do know that it's still on due to its vibrations. I thought it wouldn't be a big deal, but when I tried to send out a text from my iPhone 6 it wouldn't work - when I checked the settings, under the Phone section it said that My Number was "Unknown". I have no idea how to get my number onto my new phone with the old one being broken, can anyone help? Thanks in advance
  2. #2  
    SwitchBeach's Avatar
    iMore Elite

    2,162 Posts

    Default Re: Having trouble texting from my new iPhone 6, help!

    What carrier? What country?

    Did you activate the SIM card in the new phone?
  3. #3  
    ig33k's Avatar
    iMore Newbie

    35 Posts

    Default Re: Having trouble texting from my new iPhone 6, help!

    I think that you should call your provider, as in my opinion the problem is with the sim not with the phone

    Sent from my iPhone 6 PLUS!

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