1. iMore Question's Avatar
    Bought iphone 6 yesterday, connected it up to pc to get apps etc across from my 4s. After 10 mins with it still saying "Loading Device" I realised the phone's now off.
    Now I can't sync it, back up or restore back up cos it says phone's locked and password needs to be entered.
    Problem is i can't switch it on to enter it.

    Do i need to just take it back to store for a a replacement??
    10-20-2014 09:38 AM
  2. linsiris said: Best Answer

    Well, sounds like you have to take it back to the Apple Store, maybe your unit is defective.
  3. linsiris's Avatar
    Well, sounds like you have to take it back to the Apple Store, maybe your unit is defective.
    10-20-2014 10:01 AM

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